Frequently Asked Questions
Is there a cost to have us come and give you information about holding a sale for you?
Absolutely not! Give us a call today for a phone consultation and to determine if we should come out for an evaluation.
Are we insured?
Yes. There are many different kinds of insurance. We have insurance that was created just for estate sale companies that not only covers us, but our clients as well.
How long will it take to set up for my sale?
There are a few determining factors. The quantity of items, type of items, and cleanliness. Most sales can be set up within a week, but each situation varies.
How do we price your items for the sale?
We price items for what we consider current market value using our knowledge of past sales, extensive research, and decades of experience.
How do we advertise for our sales?
We have many different resources that are utilized, including our website, facebook, upcoming sales sheets, estatesales.net, specialty groups, and we offer choices of many other platforms as well. Most of all, our established company has a large group of devoted followers who not only attend our sales but also share upcoming sales with others.
Do we have any hidden fees?
No, we are transparent with our fees which would include our commission (competitive with the industry standard) and advertising. There are other fees which may or may not apply to your sale that could include further advertising (depending on the value of the contents of your home), clean-out, or dumpster rental.
Any agreed upon services or fees are clearly marked in our contracts prior to our clients signatures.
What types of payment will be accepted?
We will accept cash, credit cards, debit cards, apple pay and In certain situations also checks.
How do we staff our sales?
This is determined on a sale by sale basis depending on the size, type/size of items at the sale, and security needs. We feel that it is important to have enough staff on site to thoroughly answer customers questions and to help anyone that may want to buy items they need help moving. Once we have done a walk through we can give you a good idea.
Do we have presales?
Yes and no! A family may request a presale for family members prior to the public sale. We do not presell to dealers or other individuals. Giving everyone a fair chance to buy has given our company a devoted following of customers that will show up and buy the items in our upcoming sales
How soon after the sale can we list the house on the market?
In many cases we come in and the home is listed for sale as soon as we get it organized and looking good for an estate sale. If you do not already have a realtor, we work closely with a number of top realtors in the metro detroit area and can handle the complete liquidation of the contents of the home and the home itself within a short amount of time.
What to do with the items left over after the sale?
We typically see 80-90% of the items sell at the sale and the remaining items still belong to the owner. We do offer a clean-out service for a separate fee and leave the house clean. We can also coordinate the donation of leftover items.